Terms and Conditions for Health Support Services
Terms and Conditions for Health Support Services
At Pippeta, we are committed to providing quality lactation support in accordance with the highest professional standards set by the International Board of Lactation Consultant Examiners (IBLCE) and other healthcare authorities. This commitment is reflected in our policy regarding the nature of support we offer through our website and other platforms.
1. Generic Support Only
The information provided on our website and via the IBCLC is intended for general guidance and informational purposes only, this may be via blogs written by IBCLCs, videos as well as 1-1 contact. While we aim to provide valuable resources, please note that our support is strictly limited to generic advice and is not a substitute for personalised lactation consultation.
2. Professional Standards
Our lactation consultants adhere to ethical and professional standards which require a thorough assessment and understanding of each individual’s circumstances. This includes collecting a detailed medical history, performing physical assessments, and understanding the parent-child dynamic. Brief engagements or casual inquiries do not meet these standards and can inadvertently lead to misconceptions about the nature and depth of care provided.
3. Requirement for Full Consultation
If you require specific advice or deeper support concerning your lactation journey, we encourage you to schedule a full consultation with one of our certified IBCLCs. A full consultation ensures that your unique needs are addressed within a professional framework, allowing for appropriate recommendations, follow-up, and continuity of care. This structured approach protects both you and our practitioners, ensuring that all necessary ethical and clinical guidelines are met.
4. Duty of Care
As IBCLCs, we have a duty of care to our clients. This means that any engagement that implies a professional relationship carries with it certain responsibilities, such as informed consent and thorough evaluation. We cannot ethically provide assistance without a complete understanding of your specific situation, and we encourage you to respect the integrity of our practice by choosing to engage in a full consultation for tailored support.
5. Limitation of Liability
By utilising the information provided on our website, you acknowledge and agree that it does not constitute a professional service or advice and is not intended to create a client-practitioner relationship. You agree to seek professional advice for any specific needs and understand that we are not liable for any actions taken based on the information provided through our generic support avenues.
6. Acknowledgment of Understanding
By engaging with our services, you acknowledge your understanding of our policies and agree to seek full consultation for any specific lactation support needs. For further assistance, please visit our booking page to schedule a consultation with one of our qualified IBCLCs.
Thank you for your understanding and for trusting Pippeta with your lactation support needs. We look forward to helping you navigate your journey with the appropriate level of care and professionalism.